Are Banks Doing It Wrong? What Do Investment Banking Clients Want

IB clients are dissatisfied with the services they receive from their banks. In a recent survey, 75% of respondents said that they were not satisfied with the service provided by their bank. The top three reasons for dissatisfaction included products:

  • Poor customer service.
  • Lack of attention to client needs.
  • An inability to provide solutions beyond traditional.

This blog post will examine what customers want and how banks can better serve them.

Banks Can Improve Service by Meeting Unmet Needs

According to the survey, 73% of respondents stated that their banking firm could not provide them with all the required products and services. Banks need to look at their service model and identify these gaps in products or services that they are not providing.

Banks should then find ways to provide the missing pieces, even bringing in an outside party. For example, by partnering with a trusted company, banks may offer trusts as part of their entire suite of wealth management products.

Banks Should Streamline Services to Help Clients

The survey also indicates that clients are frustrated with the amount of time it takes to get help from their banks. 60% of respondents stated that it takes too long to speak with someone who can provide timely advice or assistance, and 40% said they were dissatisfied because their bank had limited hours for customer service.

Banks need to look at their client services and determine if they can streamline them. For example, by offering extended hours or more self-service options such as mobile apps that allow clients to check account balances and view transaction history, banks can help clients complete tasks with less hassle. By streamlining service, banks can help clients save time and improve the overall customer experience.

Banks Should Streamline Processes to Improve Efficiency

Finally, according to the survey results, it is clear that banks need to improve their technology capabilities to offer better products at competitive prices. 69% of respondents stated that their investment bank did not provide them with advanced technological tools to help them manage their assets.

Banks should look at how they can upgrade and streamline their technology. Technology has improved dramatically over the past decade. Banks can take advantage of these advancements to provide better service for clients who are increasingly expecting banks to invest in technology that will allow them to work faster and more efficiently.

To better serve their clients, firms must meet client demands by providing more products and services while streamlining client service to help them save time. Firms should examine how they can upgrade their technology to make their services even more efficient. By doing this, banks will be able to improve the overall client experience and retain existing clients.

Explore Investment Banking with Imarticus Learning

Through the Investment Banker course, students can learn complicated securities and derivatives and the services of IB operations. This 180-hour online course will thoroughly prepare students for banking operations, treasury, and clearing services.

Some course USP:

  • This Investment Banking course with placement assurance aids the students to learn job-relevant skills that prepare them for an exciting career.
  • Impress employers & showcase skills with a certification endorsed by India’s most prestigious academic collaborations.
  • World-Class Academic Professors to learn from through live online sessions and discussions. It will help students understand the 360-degree practical learning implementation with assignments.

How Digital Leaders are looking to implement change in 2021 into Investment Banking Culture?

The banking industry has gone through a sea of change in the past one and a half years because of the global pandemic. With each passing day, more and more banking institutions are embracing digital practices and providing better digital experiences to their customers.

In order to work efficiently, it is important for digital leaders to maneuver the obstacles that they might have to face. Providing proper leadership and guidance is the most important role in today’s time. A certificate in investment banking can help you progress in investment banking training and get you investment banking jobs.

 Who are digital leaders?

Digital leaders are the ones who are capable of functioning and running businesses using new-age technology. Digital leaders use the digital assets of their companies to meet business goals. They find out and implement innovative techniques and change the response of their business towards the challenges that they face using technology.

Digital leaders of the present era must maneuver the changes in behavior, economics, and society that Digital, Mobile, Social Networks, and Big Data have brought about. They should rethink the future and create new business models while also managing change. Finally, this has the potential to alter a company and lead to a successful digital strategy.

Realizing the key to converting such basic transformations into business impacts at the industry, organizational, and individual levels is the essence of successful leadership. While achieving personal and professional success in this endeavor necessitates adopting totally new languages, attitudes, and mindsets to aid in the transition into new Digital Environments.

How digitalization helps investment banking?

Digitalization is inevitable in investment banking. To begin with, big data analytics has been critical for all sectors of the banking business. To gather insights, many FinTechs bases their operations and solutions on big data analysis. Assessing the outcome of investment decisions is important by assessing both structured and unstructured data. FinTech solutions are attaining unquestionable prominence.

They can demonstrate their worth in a variety of ways throughout the investment banking and customer journey. Users’ emphasis has shifted to personal investment transactions as data availability and utilization have expanded. Banks are taking advantage of this by providing ongoing financial advice through chatbot advisors.

These advisors quickly evaluate individualized big data and recommend the best investment decision. Chatbots are very important in investment banking. They may include responses to users’ capital-markets-related questions as well as customer-service-related ones. As a result, both the customer experience and investment decisions are improved on their own. With the support of AI, the foundation of digitalization, this also increases efficiency and curtails costs.

How Digital Leaders can help drive investment banking today?

 Hedge funding is an important aspect of investment banking. Hedge funds are active investor-run pools whose managers employ a broad variety of tactics, much-involving money borrowed and specialized assets trading, in an effort to improve their customers’ average return on investments.

best investment banking courses with placement in IndiaHedge funding is used as leverage to make big investment decisions and protect those investment decisions related to those investments. Investment bankers are specialists who look after hedge funding.

A digital leader can help in hedge funding by Algo-trading. Algo-trading is a means of carrying out the process of hedge funding through machine learning, Big Data, and AI.

A new-age digital leader knows how to build a system by which hedge funds can be managed automatically with the help of algorithms, bots, and High-Frequency Trading.

 Conclusion

A career in investment banking is an extremely lucrative option in today’s time as there are many investment banking jobs.

You can get ahead in this field if you have a certificate in investment banking. In case you want to pursue a career in investment banking, a specialization course is a suitable starting point. These courses could fetch you a good number of job opportunities in the future.

Stages Of Money Laundering And How To Combat It!

Money launderers’ methods are becoming more sophisticated every day, and financial transactions are becoming more complicated. In addition, the speed with which money and assets can be transformed and transferred has expanded rapidly due to the greater use of technical communications.

There is no one-size-fits-all approach to money laundering. Regardless of the methods used, the laundering process is divided into three stages, each of which may include launderers’ transactions that could alert a financial institution to criminal conduct.

Money Laundering Process

Anti-Money LaunderingMoney laundering is a word that refers to the practice of converting cash obtained through criminal activities into legitimate and clean funds. This article will look at three broad stages and measures to prevent money laundering.

Money laundering usually involves three stages, including-

Placement

When a person involved in criminal activity deposits monetary proceeds into the financial system, this is the first stage of money laundering. This is done to get rid of the money obtained through unlawful means. This stage corresponds to the criminal’s maximum level of vulnerability.

Layering

The money is then separated from its original, illicit source in the following stage of money laundering. This stage of the procedure is frequently tricky. Money can be altered such that audits do not notice it by moving it quickly and to other regions. Money may be transferred between different nations at this point.

Integration

The funds are integrated when they are placed and layered into the financial system. The criminal can then obtain funds from their initial illicit source in ways that don’t bring notice to the issue.

Ways To Combat Money Laundering:

Innovations In Technology

The technology used to detect money laundering-related suspicious activity is improving and becoming more accurate. AI and Big Data software enable these systems to become more precise with anti-money laundering.

Record Management And Software Filtering

Financial institutions and corporations also retain thorough records of transactions and employ software that might identify questionable conduct. For example, customer data can be categorized according to suspicion, and transactions can be rejected if particular criteria are met.

Holding Period

Many banks demand that deposits be kept in an account for a certain number of days (usually around five). This holding period reduces the possibility of money laundering when it is moved via banks.

Investment bankers and financial regulators are trained with anti-money laundering practices to look for laundering cases in their daily encounters. Violations of these laws will result in hefty fines and other consequences.

How To Become A Investment Banker?

Anyone with a thorough understanding of financial assets and investing has a chance to work as an Investment Banker. However, for those seeking entry-level careers in the field, the following courses are beneficial:

  • Com Hons.
  • BBA in Finance
  • MBA
  • CFA Program

A professional can enter the field and earn meaningful experience with a certification course in Investment Banking by Imarticus to advance in the industry.

In terms of depth, expertise, and relevance to the Investment banking sector, the CIBOP program by Imarticus is the answer to your query “how to become an investment banker?”

It stands out in the category of finance courses. It’s an excellent method to develop industry-relevant subject expertise and land a job at a top global bank.

Course Highlights:

Case Studies: Complex business scenarios and real-world application cases.

In-class simulations: Allow students to learn through the use of simulations that mimic real-world challenges.

Teach-backs and evaluations: Key concepts are internalized through assignments, assessments, and quizzes, while teach-back sessions confirm knowledge correctness.

Interactions between industries: Prepare presentations based on real-world events and understand how market dynamics affect financial markets.

5 Must-Watch Movies That Every Aspiring Finance Professional Must Watch!

A finance professional is a person who is responsible for guiding the clients to plan their finances and also comes up with good strategies on investment, thereby helping them manage their wealth in a better way. They can also be considered as Finance Advisors since they also evaluate tax and investment-related aspects for their clients.

To start a career in the field of finance, one must have a bachelor’s or a master’s degree in finance and have a good hold over subjects like mathematics, accountancy, economics, and auditing.

 What are the career options after graduation?

Many students after having completed their degrees in Finance get confused and wonder what are their career options after graduation. It is a vast field with unlimited opportunities that promise a bright future. For Finance aspirants, there are many options in the investment banking industry.

Best Investment Banking Course with Placement in IndiaInvestment banking is one of the best and sought-after careers in finance. It can change one’s career trajectory and promises a lot of growth. For better guidance, here is the certificate in Investment banking details:

The CIIB (certificate in investment banking) is an extensive certification exam designed to test one’s understanding and in-depth knowledge of investment banking. The course covers everything from the basics of investment banking, mergers and acquisitions, corporate actions and restructuring, and financial statement analysis.

One can also take up a career in Risk management where one is required to have the ability to minimize the risk factors involved in investment and maximize returns for the clients. Apart from these options, there are many other opportunities too like, Portfolio management, public auditing, and corporate finance.

Other courses that one can do to hone their skills in the field of finance are accountancy courses, wealth management, banking courses, tax qualifications, etc. Finance professionals are required to have experience and the best way to gain experience is by taking up internships and learning as much as one can.

To be a successful finance professional, one must acquire the following skills:

  • Should have an immaculate knowledge of accounting and economics
  • Possess analytical skills
  • Good business management skills
  • Be a leader
  • Mathematical knowledge
  • Should be well versed with using computers and the required software
  • Have a keen eye and pay attention to detail

The world of cinema has often produced many movies inspired by the lives of finance professionals and there are some amazing movies that have created a lot of buzz in the past. Some are dramatic while some are comical but it is interesting to have a sneak peek into the life of finance or a business professional. Here is a list of the top 5 must-watch movies for finance professionals:

Boiler Room:

The Boiler room is a must-watch for everyone who is planning to try their luck in the stock market. The film deals with the protagonist’s wit, intelligence, and good stock brokering skills that get him a good position and respect in life but soon due to his greed and unlawful tactics he is on the FBI’s wanted list.

Margin Call:

This movie is about an investment bank dealing with the 2008 financial crisis. One of the best movies ever made about the financial crisis, it is engaging and smart. It highlights how not just physical but psychological factors bring down a company. One lesson to take away from this movie is to learn how to handle a company when it’s at its weakest and suffering through a crisis.

Wall Street:

Perhaps the finest movie ever to be made on the finance industry, the movie follows the story of a young man who has just started as a stockbroker and starts learning the ropes of the stock market. By watching this movie, viewers can learn the basic functionality of a stock market.

Rogue Trader:

The movie is about an investment banker and how the oldest bank of Britain goes bankrupt because of him. The lesson learned is that no single person can be given the responsibility of making a business successful and that companies must have a logical and disciplined investment plan to avoid losses.

The Wolf of Wall Street:

This list can never be complete without mentioning one of Leonardo Di Caprio’s best works to date. The Wolf of Wall Street is a comedy movie but shows the shrewdness and unethical ways in which the protagonist makes his way to the top and is eventually caught.

There are business lessons to be learned like loyalty and trust between the boss and his employees, something which is very important in the corporate world. The movie is a laugh riot with some very powerful performances.

Top Investment Banking Trends to watch in 2021!

Investment Banking is a dynamic industry that has been evolving rapidly in recent years. The last decade has seen significant changes as new technologies and regulations have impacted how investment banks operate.

Today, Investment Banks are more compliance-focused than ever before, with increased pressure to meet regulatory demands. The increased regulatory scrutiny of the sector means that companies need to be aware of their responsibilities and obligations when operating an investment bank or providing services for one.

Investment Banking Career

Investment Banking career is a highly sought-after career, and it is not an easy one to enter into. The competition for these jobs is stiff, but if you’re looking at building a career in Investment Banking, then you must stay updated on the banking trends that are in the market.

Some top investment banking trends to watch out for in 2021:

HFT (High-Frequency Trading)

The global high-frequency trading market is set to nail a bullish growth in upcoming years from 2020-2026. These platforms use complex algorithms, analyze the market, and spot emerging trends in a second’s divide. Large investment banks typically employ HFT. The firms that implement HFT expect high favorable returns on trades. This gives a systematic approach to active trading. With the number of advantages HFTs offer, in the coming years, there will be a rise in the use of HFTs.

Virtual IPOs

The COVID-19 pandemic has forced organizations to opt for virtual IPO. Traditionally, the roadshow and pricing of IPOs would take approximately two weeks. It also used to be dependent on face-to-face interactions among management & prospective investors.

Automation of the process has led to a decrease in time by 50 percent. Also, demand for remote connections and transactions has been accelerated during the lockdown. So, tracking legal diligence & reports is the new trend for IPOs.

Digital technologies

The pandemic has pressed for a strong wave of digital transformation, i.e., consolidation & automation of mid-and back-offices. Some of the latest digital technologies introduced & redefined include:

  • Robotic Process Automation (RPA): saves money on operations
  • E-payments
  • Cyber hygiene
  • Use of AI/ML to improve existing systems
  • Confidential computing to streamline data & communication privacy
  • Automation of data distribution using big data analytics & real-time reporting
  • Increased security by tapping the core of blockchain technology in transactions

Changing Employability with Trends

As technology overpowers investment banks, recreating jobs is the need of the hour. Talented professionals have a deep understanding of new technologies, regulations, risks, and updates. Investment banks are now hiring professionals from cross-industry, acquiring tech companies like IBM, Microsoft, and others.

Investment Banking Career with Imarticus Learning:

Investment banking professionals must upskill themselves & have an augmented understanding of technology. You can choose to keep yourself updated in this domain through recent investment banking certifications courses.

Imarticus Learning through the Certified Investment Banking Operations Professional program is helping professionals explore financial, technical, and interpersonal skills. The investment banking courses equip students with the skills required to begin a career in investment banking.

The students learn job-relevant skills, get hired, gain industry certifications while learning through live virtual classes during the program. The 360-degree structured learning package allows students to access an industry-aligned curriculum, be tech-enabled & get 100% placement assistance. The industry connects, and the alumni network at Imarticus Learning boosts the students looking to grow connections & search for better opportunities in the industry.

Contact us through the Live Chat Support system or plan a visit to our training centers in Mumbai, Thane, Pune, Chennai, Bengaluru, Hyderabad, Delhi, Gurgaon, & Ahmedabad.

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